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arush@portfolio ~ %

I'm Arush Sharma, Sr. Product Manager - Platform at PointClickCare. I build the auth layer between patient data and everything that wants it - doctors, admins, and AI agents. 10+ years shipping products: PokerStars (72M+ users), FinTech (420M+ credit cards), and HealthTech. 0 to 1 builds, millions of users, millions in revenue.

Get in touch → Resume ↓

Writing & Thinking

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Products View all ↗

▾ personal/
├── prompt-pro Grammarly for prompts ├── ai-nudge New tab AI hub ├── desktop-auth Local 2FA for macOS ├── langex-pdf LLM PDF extraction ├── autoresearch Self-improving AI skills └── gemini-exporter Gemini chat export
▾ professional/
├── pointclickcare Identity & AI agents ├── amdocs-billing ML payments ├── pokerstars 72M+ users └── idfc-lending 20M MAU, WhatsApp AI

Experience

PointClickCare
Senior Product Manager — Platform

Building secure, frictionless identity platforms — for humans and AI agents — to enable every provider to deliver exceptional care. Defining how AI-native authentication and authorization works at scale in healthcare.

May 2024 – Present
Toronto, Canada
Amdocs
Product Manager

Billing & Payments Platform — shaped features that kept payment portals reliable and merchant-friendly.

↵ Pioneered ML-powered predictive models that turned complex payment flows into intelligent, self-optimizing systems.
2022 – 2024
Toronto, Canada
Flutter Entertainment
Platform Product Manager

Owned the roadmap for PokerStars' platform — 72M+ players.

↵ Drove personalization and automation — leveraging data pipelines and ML to free teams from manual processes.
2022 – 2024
Toronto, Canada
IDFC First Bank
Product Manager

Built a digital personal loans product scaled to 20M MAU.

↵ Revenue up 45% YoY. WhatsApp loan channel (conversational AI) generating INR 95M in month one.
2020 – 2022
JungleWorks
Senior Software Engineer

0-to-1 early-stage startup. Containerized microservices telecom ERP with React/Redux and CI/CD.

↵ Bootstrapped $1M in revenue in three months.
2017 – 2018
BNY Mellon
Software Engineer

RFID-powered document management system with Java/React.

↵ Earned 2 WOW Awards and a 40% raise among 350+ engineers.
2015 – 2017

Education & Certifications

MDI Gurgaon (Ranked in top 5 B-Schools in India) MBA, Finance & Strategy
Chitkara University B.S., Computer Science
Microsoft Certified Azure AI Fundamentals
Anthropic AI Fluency Framework & Foundations
AWS Certified Solutions Architect

Skills & Tools

AI & Agentic Systems
Agentic AI MCP RAG Pipelines Multi-Agent Orchestration Prompt Engg. LLM Evals & Guardrails
Product & Strategy
AI Product Strategy Platform Thinking 0→1 & Scaling Continuous Discovery A/B & Experimentation OKRs & Roadmapping Go-to-Market
Identity & Security
OAuth 2.0 / OIDC Zero Trust Architecture RBAC & ABAC Machine-to-Machine Auth SCIM Provisioning SSO & Federation
Engineering
Python SQL AWS & Azure API Design (REST/GraphQL) Microservices Docker & Terraform CI/CD Event-Driven Architecture
Data & Analytics
Tableau & Looker Feature Flagging Data Modeling Predictive Analytics Funnel & Cohort Analysis
Domain
HealthTech Gaming (72M+ users) FinTech & Payments Identity & Access Mgmt SaaS Platforms Conversational AI

Let's Talk

Arush Sharma

I'm always up for conversations about product strategy, AI in enterprise, identity systems, or why your favorite app's UX got worse. If you're building something interesting — or hiring someone who has — drop me a line.

No recruiters with "exciting opportunities in crypto." Everything else welcome.

arush361@gmail.com LinkedIn ↗ GitHub ↗
Or just say hi